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| The Market . . . |
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| The market or systems is dominated by
low cost providers such as Dell, HP/Compaq. Scan's market position is not
to provide the cheapest base value PC for a generic use. On this level it
would be impossible to compete on price with the above mentioned companies
due to their economies of scale. Low cost, mass produced means less attention
to detail. It's this detail thats makes the difference. |
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| There is a niche sector in the PC market
where the user demands the best hardware to deliver on performance as opposed
to a mass produced PC where the aim is to deliver on price. To deliver on
performance and reliability is the key whilst allowing the customer a choice,
but this is not to say that value is not also the key, to overprice for
performance will be folly and the market will not allow this as customers
will buy from a cheaper source. The market now recognises the use of PC's
for specific applications as opposed to focusing on just the hardware. |
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| To optimise a system for an application
is to do with the right choice of hardware but more importantly how it's
configured to give the best results. |
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| This is where Scan 3XS systems are positioned
in the market. We don't build the cheapest PC for general use, however we
do specialise in performance PC's for specific uses allowing the customer
flexibility on the choice and configuration of the hardware. |
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| The Company |
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| Scan has been a leading etailer/retailer
of hardware in the UK for over 12 years. Scan has also been an OEM system
builder for the best part of this period. Focusing on an award winning quality
service Scan has been able to maintain a solid market reputation over the
years. Scan employs just over 150 people at its main office in Bolton. |
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3XS - Specification \ Service \ Satisfaction. |
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| Simply put, we want to give you guided
information throughout the ownership of your system. From placing the order
to after sales, we want you to have full visibility of what's going on and
ensure that our staff and procedures keep you updated at all times. |
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| 3XS, a mindset adopted by all at Scan
to achieve the best results and service that will meet the customer's expectations.
We don't always get things right, but when there is an issue the mindset
allows us to achieve the best possible solution with the least amount of
hassle. |
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| Our Process |
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Confirmation of what you have ordered - Expect a call from a sales advisor to confirm the spec, the price and the configuration. |
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The system goes into the 3XS build process.
(The progress of your system can be tracked by using the 3XS build
tracker.
click here to track your system). |
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Expect a call from the System engineer to confirm
the system meets all our expectations. |
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The system is dispatched or ready for collection. |
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Expect an after sales support call on receipt
of the system. |
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Happy use thereafter ! |
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| Awards and Reviews - Click
here to view... |
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